6 proven ways on how to cancel Weight Watchers

Eating your way to good health has been made much easier with digital applications such as Weight Watchers. It has enhanced a practical approach toward healthy weight loss and eating plans and thus has garnered the attention of many subscribers across the globe.

Have you been using the app and want to opt-out? Are you an existing or new subscriber on the Weight Watchers platform and you are trying to cancel your plan or subscription but to no avail? The truth is that regardless of how useful some things might be to us, there are times we just want to step on the pedal and take a break! So, do not fret because we have curated simple and effective steps that will aid the process.

How to cancel Weight Watchers on App

The cancellation of plans on Weight Watchers is the same across the board. Whether it is on App or mobile device, the procedures are the same. Taking a cue from the help desk service on the website, subscribers are advised to take the following steps to effectively cancel their subscription plans but firstly, here are key things to note before canceling your plan

  1. If you have a multi-month commitment plan on the Weight Watchers app, charges are applied for cancellation done before the end of your commitment plan period but if the step is taken after your subscription has ended, then no charges are applied. This is because all cancellations take effect at the end of every membership month.
  1. If you have a prepaid savings plan on Weight Watchers, the cancellation of any plan usually takes effect at the end of the initial plan period specified by the plan or subscription you have purchased. After the initial plan duration, subsequent cancellation is approved at the end of the membership month in which you have chosen to cancel
  1. If you have a standard one-month plan on the app, any cancellation takes effect at the end of the membership month in which you cancel

Now that we have taken care of the keynotes, let us look at how to cancel weight watchers on app

Step 1

Canceling your Weight Watchers Membership on IOS device

  1. Go to the SETTINGS APP on your device
  2. Enter your Apple ID details
  3. Navigate to your PROFILE SECTION to see your information
  4. Click on your SUBSCRIPTIONS to access your active subscriptions
  5. Click on the WW Weight Watchers pop-up icon and hit the CANCEL SUBSCRIPTION /FREE TRIAL option

Step 2

Canceling your Weight Watchers membership on Android device

  1. Open your Google Play Store on your device
  2. Go to your MENU BUTTON/ ACCOUNT icon
  4. Choose the Weight Watchers app and click CANCEL SUBSCRIPTION
  5. Enter a reason for canceling your membership plan


Canceling your Weight Watchers Membership by Phone

If you are looking to cancel your subscription without going through the hassle of accessing an app or mobile device, then the phone option is the way to go. It is quite easy although the waiting period is almost half an hour 

  1. Dial 800-651-6000
  2. As an existing member, you will be directed to press four
  3. To skip the hurdle of going through a survey, you will be asked to press five and then two
  4. Stay on the line and wait for customer service personnel to attend to you
  5. Proceed with your intention to cancel your Weight Watchers membership 

Please kindly keep your billing information handy, especially your account details as this will be required by the customer service attendant during the call

Step 4

How do you cancel Weight Watchers membership by mail?

  1. Proceed to the Weight Watchers website and sign into your account
  2. Navigate to the cancellation page on the website
  3. Follow the drop-down menu and proceed with the prompts to cancel via postal mail
  4. Print out the designated form and fill it out as required and mail it to the address found on the cancellation page on the website 

Kindly note that this process will take up to two or more weeks before you get a response delivered to you. So, if you don’t have a problem with waiting, then this option is worth the try!

Step 5

How do you cancel Weight Watchers membership by Email?

  1. Proceed to the Weight Watchers website and fill out an online email cancelation form
  2. Enter your information as prompted by the process. Write your name, email address, address, and other contact details
  3. Submit the form on the platform and wait for a confirmation email

This procedure takes about 72 hours. After a period of 3 days and you don’t get a response, then you should submit another form on the website or reach out to their customer service help desk for help.

Weight Watchers account and billing

Weight Watchers offers two types of membership plans for its subscribers, and it is pertinent that you know the type of plan you have to access adequate information on your billing and account details.

 The two types of plans are.

  1. Premium (previously known as Unlimited Workshops + Digital)

This plan is great for personalized weight-watching plans and provides more interactive options. 

  1. Core (previously known as Digital)

This plan is ideal for self-guided tutorials. It promotes dedication and passion

To access your ACCOUNT AND BILLING, here are the steps to take

  1. Go to the Weight Watchers website and log into your account
  2. Click on your ACCOUNT at the top right corner of the navigation page
  3. Hit the SETTINGS icon from the drop-down menu option to access your account information
  4. There you will find your billing information such as the next billing date etc.

How do you change your contact information on Weight Watchers?

To change any of your account settings on Weight Watchers, here are the steps to follow.

  1. Proceed to your account settings at the top right corner of the navigation page on the website.
  2. Go to SETTINGS
  3. Scroll down to ACCOUNT & BILLING
  4. Enter your account details to access your profile. 
  5. Choose UNLOCK and then CONTACT and subsequently NOTIFICATIONS.
  6. Click on any information you would like to edit or update. 
  7. Then select SAVE.

Here is a short URL to make the process easier and less stressful.

How to cancel Weight Watchers UK?

Are you a resident of the UK and you wish to Cancel your Weight Watchers membership? Here are the steps to follow.

Via the Weight Watchers Customer Service

You can reach out to Weight Watchers Customer Service team on


Via Weight Watchers Online Coach

The platform has a team of supportive coaches who are available 24/7 to help you with any help you need.

Via Weight Watchers Self-Service

Proceed to the website and click on the self-service page. Follow the drop-down menu and prompts on the website.

In conclusion, the cancellation of membership of Weight Watchers just got easier with the useful tips provided in this article, and we are positioned to bring you detailed information like this one here and in our subsequent articles. 

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