6 best ways to cancel Tesla order

Have you recently made an order at Tesla but would like to cancel the order? Are you on this path of sustainable driving and clean energy consumption and spurred by this sheer enthusiasm, placed an order on one of Tesla’s retail outlets, and did not get the exact order you wanted to be delivered?

Settle down to this article as it promises exciting tips on how to manage your Tesla orders and other account issues that might arise before and after your order or purchase has been made

Welcome to the world of electric cars powered by sustainable and renewable energy solutions. Tesla has been steering the wheel of environmental sustainability globally for years with its thoughtful delivery of value-engineered automobiles. In a ploy to rid the planet of pollution and toxic wastes, the call for sustainable environmental solutions is setting the pace for sustainable development goals concerning affordable and clean energy.

Tesla has been at the front burner, championing sustainable innovations that stunned the world and ignited a passion for pursuing the path of green energy. This enthusiasm led to surging patronage of over 935,950 units in 2021 and a subsequent hike in this figure in 2022 following the number of Tesla Vehicle deliveries computed and reviewed by surveys.

Did you place an order with Tesla but want to cancel the purchase? Here are the steps to follow

How to cancel a Tesla order

Tesla, as a company, is committed to offering excellent customer service to its teeming customers. They ship out orders as soon as they are received, but if your Tesla order has not been processed or actioned by the distribution center, it is possible to cancel the order.

So, follow these steps.

  1. Log in to your Tesla account with the details used during your registration on the platform.
  2. Navigate to the ORDER HISTORY section on the dashboard of your Tesla account
  3. Select the order that has the item that you want to cancel
  4. If the order is eligible for cancelation, that option will be displayed beneath the order total.
  5. If your Tesla order is being processed or has been shipped, but your order is still eligible for a return, then the option to proceed with a return request will be indicated. 
  6. If the order is ineligible for return or cancellation, then there will be no option for return indicated.

Note that to have a seamless cancellation of your Tesla order, it is advised that you contact a Tesla Advisor.

How long does it take until the cancellation is processed?

A Canceled Tesla order is processed within 30 days of receiving the request. Please note that your order deposits are non-refundable.

Can I return or cancel items purchased with a Tesla Gift Card? 

Yes, you can return or cancel a purchase using a Tesla Gift Card, and the payment will be refunded to your original form of payment.

To cancel or return such items, please follow these steps

  1. Create a user account or sign into your existing Tesla account
  2. Navigate to the Tesla Shop
  3. Select the menu to log in
  4. Choose ACCOUNT
  5. Tap on the order you wish to return or cancel
  6. Select START A RETURN for items eligible for return
  7. Follow the displayed prompts to complete your return 

Refunds are processed within 7-10 business days after the returned products have arrived at the Tesla warehouse and have undergone inspection. Refunds are usually credited to the original form of payment used for the initial purchase.

Cancel Tesla model 3 reservation

To cancel your Tesla model 3 reservation, head to your account and log in to your user profile. This can be done promptly, especially if you have not designed and ordered your model 3, which means you are just holding a reservation. 

Follow these steps

  1. Sign into your Tesla account and log in with your credentials
  2. Choose the MANAGE BUTTON next to your model 3 on the navigation page
  4. Your reservation deposit is fully refundable

As mentioned earlier, please try to contact a Tesla Advisor to guide you through this process as they offer a seamless route to this journey. The cancellation process takes up to 30 days to be processed, and the Tesla order fee is non-refundable

How to cancel a Tesla cybertruck order?

The Tesla cybertruck is the new future of heavy-weight-bearing machines. Built with exceptional air suspension qualities, the truck presents a pleasant ride to its owners, as asserted by Tesla. 

When you place a Cybertruck order, you are required to pay an initial deposit of $150, a strategy used by Tesla to increase the number of customers before the truck’s launch in the market.

To cancel your Tesla Cybertruck order, head over to the Tesla website

  1. On the website, click on your Tesla account and sign into your profile
  2. Fill out the application form prompting you to give reasons for cancelation
  3. Click on the cancelation option and request a refund

The cancelations of the Tesla cybertruck became necessary, given the lack of clarity surrounding the launch of the heavy-duty truck. A cancelation request is submitted through your Tesla account, and your reservation deposit is fully refundable

How do I cancel a Tesla design request?

Tesla offers innovation and sustainability, and it is the driving force behind the considerable patronage. Buying an automobile on the Tesla website comes with benefits, such as having a customized designed vehicle structured to your desire.

Yes, you can edit your Tesla designs until your final invoice for your order is available in your Tesla account. However, kindly note that order changes and cancellations might alter your vehicle’s delivery date.

Buying your Tesla car should not come with any hassle, as this article provides just the information you need to solve issues concerning cancellations and refunds.

You can contact the Tesla Help Center for more directives about your purchase issues.

Visit the Tesla support page to find answers to pertinent questions and learn about their new products. The easiest way to reach them is via their toll-free customer service number.

Mortgage Department

Call 1-888-518-3752

Tesla Roadside Assistance (the US and Canada)


Visit the website

  1. Visit the Tesla website Select the contact option at the bottom of the navigation page
  2. Submit your question or comment


Download Tesla App for Android

Download Tesla App for iOS


Tesla Customer Support Email


Tesla Press Department

North America


Europe and the Middle East


Australis and Asia




You can get more Tesla online support services through

Tesla Twitter Support

Tesla LinkedIn Support